Legal notice

Legal Disclaimer – Sorvina

Trade name: Sorvina

Phone number: +447541994285

Email: info@sorvinna.shop

Physical address: 11 Bramble Close, Coxheath, Maidstone ME17 4UA, United Kingdom Effective Date: September 2026

This Legal Disclaimer applies to all website visitors, registered users, and customers of Sorvina. By browsing our website, placing orders, and completing purchase transactions, you confirm that you have fully read, understood, and unconditionally accepted all terms, liability limitations, and policy provisions below. This document works together with our Shipping Policy, Return & Refund Policy and Privacy Policy, forming the complete legally binding agreement between Sorvina and all customers.

1. Governing Law & Jurisdiction

All website operations, sales transactions and after-sales disputes are governed by the laws of England and Wales, United Kingdom. This policy fully complies with the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Unfair Contract Terms Act 1977 and UK GDPR (Data Protection Act 2018).

Any disputes arising from website usage, product purchases, delivery services and after-sales matters shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any clause of this disclaimer is deemed invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect. Nothing in this disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, nor does it override your statutory consumer rights under UK law.

2. Website & Product Information Disclaimer

All product images, descriptions, sizes, colours, textures, specifications, functionality statements, pricing and promotional content on this website are for illustration and reference purposes only. Sorvina takes reasonable measures to ensure information accuracy; however, minor visual differences may occur due to screen resolution, lighting conditions, photography angles and normal manufacturing batch variations. Such minor discrepancies do not constitute faulty goods, misdescription or product defects.

Customer testimonials, effect descriptions and usage examples displayed on product pages reflect individual experiences only. Sorvina does not guarantee identical results for every purchaser.

We reserve the right to update product specifications, pricing rules, promotions and website content without prior notice. In the event of system glitches, incorrect price display, inventory errors or abnormal orders, we retain the right to cancel invalid orders and issue full refunds without additional compensation.

3. Product Usage Risk & Limitation of Liability

All products sold by Sorvina pass standard quality inspections and meet UK consumer product safety standards before dispatch. All physical products carry inherent usage risks. Customers must assess personal health conditions and physical adaptability before use and strictly follow official user instructions and safety warnings.

To the maximum extent permitted by English law, Sorvina shall not be liable for personal injury, property damage or financial losses caused by:

  • Improper installation, incorrect operation or use beyond the product’s intended purpose
  • Unauthorised disassembly, modification or replacement of product components
  • Continued use of damaged, worn or defective items
  • Failure to follow safety guidelines and user manuals
  • Improper storage, external impact, moisture damage or user negligence
  • Physical discomfort arising from individual bodily differences and improper usage

Our warranty only covers verified factory manufacturing defects. All losses caused by human error, misuse or improper operation shall be borne solely by the customer.

4. Third-Party Links

Our website may contain hyperlinks to external third-party platforms for user convenience. Sorvina has no control over third-party website content, security standards, privacy policies or service quality. Accessing external links is entirely at your own risk. We accept no liability for any loss, dispute or risk arising from third-party services.

5. Intellectual Property Rights

All intellectual property displayed on this website, including the Sorvina trademark, logo, webpage layout, original text content, product images, graphic materials and marketing content, are the exclusive property of Sorvina. No individual or organisation may copy, reproduce, screenshot, distribute or commercially utilise our copyrighted content without prior written consent.

We reserve all legal rights to pursue compensation and take legal action against any copyright, trademark or intellectual property infringement activities.

6. UK GDPR & Data Protection Compliance

All personal data collected during website browsing and checkout, including your name, shipping address, phone number and email address, is processed strictly in accordance with UK GDPR and the Data Protection Act 2018. Personal information is only used for order processing, delivery arrangement, after-sales support and service notifications.

We will never sell, rent or share your personal data with unrelated third parties without your explicit consent. You may contact our support email to submit data access, correction or deletion requests at any time.

7. Force Majeure

Sorvina shall not be liable for order delays, shipment suspension, service interruption or failure to fulfill contractual obligations caused by unforeseeable and uncontrollable events, including natural disasters, extreme weather, courier disruption, industrial strikes, customs policy changes, public health emergencies and government mandatory regulatory measures.

8. Policy Amendments & Interpretation

We reserve the right to revise and update this Legal Disclaimer to comply with updated UK legal requirements and business adjustments. Revised terms will take effect immediately after publication on our official website. Continued use of the website and placement of orders after updates constitutes acceptance of the latest policy terms.

The final interpretation right of all policy clauses belongs exclusively to Sorvina.

9. Contact Information

For legal enquiries, policy consultation and formal business communications: Phone number: +447541994285 Email: info@sorvinna.shop Address: 11 Bramble Close, Coxheath, Maidstone ME17 4UA, United Kingdom